Accountability to Our Patients

Performance Measurement

Being accountable to our patients and community is essential to maintaining public trust and an international reputation for excellence. At University Health Network, accountability means making the right clinical and managerial decisions, managing resources efficiently, and measuring our performance against provincial and national benchmarks.

To that end, Performance Measurement provides UHN's program groupings with evidence-based data and analytical expertise to help them plan their services. With the right data and analysis, UHN could, for example, find ways to reduce Emergency wait times, improve the efficiencies of particular units or clinic areas through quality improvement projects, and lower the rates of post-operative wound infections and re-admissions.

In the long run, good management of our services and resources allows us to focus on our primary role of providing patients with the highest possible standard of care.

Performance Measurement also supports the UHN Quality Committee of the Board, reporting of indicators for the UHN Balanced Scorecard, and the public reporting of various indicators for Ministry of Health and Long-Term Care projects and other initiatives. For more information, please click on the links at the right panel of this page.

 


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